Loading instance crashes whole PC

starting november i am having crashes on loading about every 10th instance.
crashing whole pc (everything just stoppes) on new instaces chance like 1/10
have to restart whole pc

AMD Ryzen 7 3700X 8-Core Processor
NVIDIA GeForce RTX 3060
dxdiag: https://pastebin.com/M477gChU
client.log: of today https://pastebin.com/Q7XiJrvh

Last bumped on Nov 17, 2024, 2:12:30 PM
I'm betting something to do with Windows 11 24H2.
You're running the insider version it looks like 26100

Assuming this isn't caused by a necessity to wipe all game file profiles in Windows and NVIDIA Control Panel and you aren't running the Steam Overlay (or any overlays for that matter), or needing to disable Game Mode, Enabling HWAGS, then I'm going with 24H2 which Microsoft is well aware of.
Last edited by ps7ekken#7379 on Nov 16, 2024, 4:24:42 PM
Nope, not doing insider, but i found a solution for the problem:
Disbaled Engine Multithreading in POE Settings
your dxdiag actually shows the version you are on is/was an insider build of 24H2

disabling multithreading is essentially crippling your game to compensate for something else that's wrong... in your scenario = Windows 24H2 in its current build state.
Last edited by ps7ekken#7379 on Nov 17, 2024, 1:38:29 PM
Isn't there a thread about this issue in Technical Support?
relax - it's just ones and zeros!

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