Game crashes on startup or when in a loading screen (moving towns etc.)

See details in-line:

• Details on problems you're experiencing, and if it's occurring when certain skills are being used, or in certain areas/situations.
o Most every time I start the game the game freezes or crashes. If I am lucky I can get into the game but transferring between loading screens, especially towns it will freeze up and crash. I do not have this issue with WoW or Diablo 4, or Last Epoch.
• Computer specs: CPU, GPU, RAM.
o Intel Core i7 1300k
o Asus Z790-Prime Motherboard
o 32GB DDR5 6400mhz RAM (brand new as of 7.30.2024)
o Previously had 32GB DDR5 G.Skill 4800mhz RAM thinking it may be a RAM speed issue so I upgraded
• Game Settings: Renderer, Triple Buffering, Multithreading, etc. And if changing any of these helps.
o I have tried lowering the game quality to see if that would help and it doesn’t.
o I have tried Vulkan, DX11 and DX12 and still the same problem
o Tried turning off any additional settings – triple buffering, multithreading, renderer etc. and still the same problem
o Tried turning off v-sync and limiting the number of frames per second and still have the issue.
o I have tried Googling for solutions, youtube, and using the support thread and I cannot find a fix.
o From what I have seen this has been going on for years in one fashion or another and it doesn’t matter if it is a new PC or old PC. This looks to be an issue with the game itself.
• Videos or screenshots of your client when it's happening, with performance graphs on (F1 in-game).


Last bumped on Jul 30, 2024, 5:55:36 PM
Try that:

https://steamcommunity.com/app/1282100/discussions/1/5276582961025042129/

underclock your cpu down to x52
So far things are running more stable. Never thought to look on the Steam forum. Thank you.

Report Forum Post

Report Account:

Report Type

Additional Info