Possibly MTX-Related Game Crash

What Happens:
Click an MTX in the shop, to buy or get details? Crash to desktop, no error window.


Event Viewer Error:

Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x65fac832
Faulting module name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x65fac832
Exception code: 0xc0000005
Fault offset: 0x000000000092b893
Faulting process id: 0x287c
Faulting application start time: 0x01da7e03538b12d1
Faulting application path: D:\GGG\Path of Exile 1\PathOfExile.exe
Faulting module path: D:\GGG\Path of Exile 1\PathOfExile.exe
Report Id: 0a8d0dce-0b9e-4186-9b16-29d1bd2600ba
Faulting package full name:
Faulting package-relative application ID:

PC Specs: https://valid.x86.fr/09y1tp(updated firmware on mobo)
Dx Diag: https://pastebin.com/3d85tk76
Client.txt: https://pastebin.com/5ZG3nPZ1

Loading character with no MTX works fine. Loading a character with no MTX and equipping MTX to it works fine (can log into character without issue).
Happens with DX11, DX12, and Vulkan.
Game was working fine when I played last, end of January - early February

Things I have Tried:
Clearing the Cache(Deleted whole Path of Exile AppData folder, to be sure)
Clearing the Config Files(Delete the whole Path of Exile folder in My Games)
Ran the Pack Checker (Successfully, no errors)
Re-installed Path of Exile

While google searches pointed me to several potential "fixes", from removing MTX(can't do this because can't load a character with MTX?) to "Your PSU is not outputting enough power to your GPU"(can definitively say that's not the case) nothing actually fixes the problem, for me.

I would prefer to not have to reinstall Windows, but am game for anything else. I'll keep plugging in different things to see what works and what doesn't, but felt it was a good time to make a post to fish for fixes before exhausting all combinations.

update your bios version.
There's been 10 revisions since 0703 (your current version)
Current version is 2102 // dated 3/19/2024

https://rog.asus.com/us/motherboards/rog-strix/rog-strix-z790-i-gaming-wifi-model/helpdesk_bios/

Firmware has been updated (updated CPU-Z link at top).

Problem persists. Thanks for the heads-up on the OoD mobo firmware though. Not really something I update (if it ain't broke mentality and all)

Yeah, np.

Without stirring up some forum lurkers on this subject, there was a big Intel issue that was addressed in Feb which could potentially be related to your issue. Make sure your chipset drivers are updated as well.

good luck

Updated those as well, just to be safe. But to no avail. Still same issue. Haven't really changed anything in the last two months either, so I dunno. Hoping someone with experience with this sort of thing can chime in.

As an update, I loaded into a character that would work to generate all the files for the cache/configs. I then deleted the production_Config.ini found in Documents/My Games/Path of Exile folder alone, nothing else, and can now load into characters in the Affliction league.

Clicking any item in the MTX shop to purchase or get details on is still crashing my game though. With the same error listed above.

Despite not wanting to, I re-installed windows last night.

Game continues to crash under random activities(changing to a new zone, but only the first time I enter the zone, loading an old character the first time, etc) and when clicking on MTX in the in-game shop.

Trying to get this sorted before league launch, so any advice is helpful.

Bump, having the exact same thing happen to me out of the blue on my laptop.
Logging inn on a character that has mtx on OR trying to open any mtx mennu on other characters crashes my game.