3.23 Game Keeps Freezing on me :(

Hello,


Preliminary PC stats:
Operating System: Windows 11 Pro 64-bit (10.0, Build 22631)(22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7D54
BIOS: 1.30 (type: UEFI)
CPU:
Processor: AMD Ryzen 9 5950X 16-Core Processor
GPU:
Card name: NVIDIA GeForce RTX 3090
GPU Driver Version:
GeForce Game Ready Driver
Version: 546.33 WHQL

Problem statement
I have been having an issue where I'll be in a map with some friends and my game just locks up and I have to alt+f4 to restart it. There are no crash logs or errors to report, the game just freezes and "stops responding".

What have I tried so far?
I have tried both the steam and default game launcher clients. I have tried disabling all audio in the game. I have tried not using awakened poe. I have all my game settings to default or as low as possible. I have the game hard capped to 60fps foreground. I have read some other online reports of people having similar issues, but no real solutions. So this post is my hat in the ring post now as well.


Debug information
My windows security and maintenance tab shows the many many events where poe has stopped working over the past few nights and I was hoping someone knew more about them on here.

Here is the text from windows security and maintenance for an example of one of my game lock ups with the default game launcher:


Here is another example of a steam lock up:


Analyzing all my Windows security and maintenance logs:
I believe the following is related to a Windows thing and not specifically poe... But all of the crashes through the steam client have had the same hang signature: 16ad. Likewise, all the default client launchers have also had all the same hang id: cb8b


ANNNNY help would be greatly appreciated... I'm tired of wasting portals in juiced maps because my game locks up...

Thanks

Believe this has been happening to everyone since their latest patch. I am pretty sure it is a latency issue thing on their end not ours. I played a long session yesterday for about 8-10 hours and I locked up about ~10 times maybe, so once an hour, maybe twice. A friend said he was having no issues but had not played that day, he logged on we grouped, he froze up and dropped about 20 mins into play. For me it has been happening when lots of screen effects go off at the same time or loads of monsters spawn, so my lock ups have been mainly in ultimatums, rituals and when searing exarch or eater of world mobs spawn while I have loads of other monsters on screen. So far been silence from them.

Damn... It sounds very similar to me. Probably about once an hour I crash. I would also have to agree that it seems to crash when lots of things go off at the same time. That is why I disabled my audio. I've heard that sometimes audio can cause crashes... But alas, it did not fix the problem :(

Update:

Using the renderer directX12 (beta) actually seems to have "solved" my crashes! I just played for a solid few hours doing heavy mapping that would previously cause crashes, and I didn't crash!

Hi ,after the patch 3.23.2 the game keep hanging like 15-20mins into it.

Not sure what's wrong and it is affecting the overall playing experience.