PoE having troubles launching

Hey! I've been having this issue since Sentinel, and I'm starting to get real annoyed by it.

When I launch PoE, I get a black screen with PoE cursor that lasts for maybe 30-60 seconds, and does this (img below) if I click on it. Clicking "wait" a couple times will eventually boot the game. Anyone got any idea how to deal with this?

Last bumped on Feb 9, 2023, 12:03:07 PM
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wacco4932 wrote:
Hey! I've been having this issue since Sentinel, and I'm starting to get real annoyed by it.

When I launch PoE, I get a black screen with PoE cursor that lasts for maybe 30-60 seconds, and does this (img below) if I click on it. Clicking "wait" a couple times will eventually boot the game. Anyone got any idea how to deal with this?



could be corrupted files, problem with your HDD's or a driver / setting issue.
Is your system fully updated including vendor drivers, chipset driver and motherboard bios ?

Try this -->
1. Start a "command prompt" as an administrator.
2. Run the command --> chkdsk c: /f
(if you have more then 1 HDD's, run then command again for those drive also).
3. In the same "command prompt window", go to the PoE client directoty and run packcheck.exe. If you use steam client select "Verify game files".
4. Delete the local PoE cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\
5. Now start PoE again as "an administrator". When at the login screen, select options.
6. Now set texture to MEDIUM and Sound channels to low.
7. See if the issue is resolved ?

Depending if you use DX11, Vulcan or DX12 (beta) then try changing between them.

You could also try to delete your PoE config file to reset all your settings.
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HanSoloDK wrote:
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wacco4932 wrote:
Hey! I've been having this issue since Sentinel, and I'm starting to get real annoyed by it.

When I launch PoE, I get a black screen with PoE cursor that lasts for maybe 30-60 seconds, and does this (img below) if I click on it. Clicking "wait" a couple times will eventually boot the game. Anyone got any idea how to deal with this?



could be corrupted files, problem with your HDD's or a driver / setting issue.
Is your system fully updated including vendor drivers, chipset driver and motherboard bios ?

Try this -->
1. Start a "command prompt" as an administrator.
2. Run the command --> chkdsk c: /f
(if you have more then 1 HDD's, run then command again for those drive also).
3. In the same "command prompt window", go to the PoE client directoty and run packcheck.exe. If you use steam client select "Verify game files".
4. Delete the local PoE cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\
5. Now start PoE again as "an administrator". When at the login screen, select options.
6. Now set texture to MEDIUM and Sound channels to low.
7. See if the issue is resolved ?

Depending if you use DX11, Vulcan or DX12 (beta) then try changing between them.

You could also try to delete your PoE config file to reset all your settings.



I should've mentioned I have SSD's, so that's why the loading time is unexpected.

Currently in the process of updating my drivers, and did a packcheck. My settings are already on pretty low, since I prefer performance over graphics.

Will edit an update once the drivers are done. Thanks for the advice!

EDIT: IT WORKS! Thank you so much! PoE startup time went from 60 seconds to 1 second. Quality of Life +10!
Last edited by wacco4932#5363 on Feb 9, 2023, 10:12:29 AM
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wacco4932 wrote:

EDIT: IT WORKS! Thank you so much! PoE startup time went from 60 seconds to 1 second. Quality of Life +10!


You are much welcome. Happy to help. :)

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