Downloading the Game, Hash Error

I tried to use the PackCheck.exe and that didn't solve my problem. Would love some input and help. I've never had this problem before.

https://gyazo.com/87f8bb916b3a92fd764d7d901756d661

Last bumped on Aug 21, 2022, 7:59:05 AM
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Superant19 wrote:
I tried to use the PackCheck.exe and that didn't solve my problem. Would love some input and help. I've never had this problem before.

https://gyazo.com/87f8bb916b3a92fd764d7d901756d661


Hi there, Exile! I'm sorry to hear about this. We have a 'General Troubleshooting Guide' pinned in this sub-forum as a public resource to assist with troubleshooting technical issues such as this. I recommend following this guide, the majority of technical issues should be resolved by the solutions there!

You can find this thread here: General Troubleshooting Guide. I recommend stepping through the 'Fixing your Path of Exile client' section of the thread. I hope this helps!
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I'll give it a shot. I tried the PackCheck.exe three times and that didn't fix it.
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Lisa_GGG wrote:
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Superant19 wrote:
I tried to use the PackCheck.exe and that didn't solve my problem. Would love some input and help. I've never had this problem before.

https://gyazo.com/87f8bb916b3a92fd764d7d901756d661


Hi there, Exile! I'm sorry to hear about this. We have a 'General Troubleshooting Guide' pinned in this sub-forum as a public resource to assist with troubleshooting technical issues such as this. I recommend following this guide, the majority of technical issues should be resolved by the solutions there!

You can find this thread here: General Troubleshooting Guide. I recommend stepping through the 'Fixing your Path of Exile client' section of the thread. I hope this helps!


So I tried all of the above and to no avail, the game won't fully download and is stuck on that exact hash error. I've never played POE on this computer before or have ever previously installed it on this computer.
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Superant19 wrote:

So I tried all of the above and to no avail, the game won't fully download and is stuck on that exact hash error. I've never played POE on this computer before or have ever previously installed it on this computer.


Then you will need to try a VPN solution.
+1. I'm stuck on a failed hash error when trying to install on a new laptop. No amount of retrying/deleting/renaming seems to work. See error here: https://www.pathofexile.com/forum/view-thread/3293398
Last edited by Veevz#7929 on Aug 12, 2022, 3:16:12 AM
Same issue here. I hit this even if I delete everything and start from scratch, and after running PackCheck.exe


same issue tried the packcheck still the same error
This needs to be escalated since it's impacting multiple users in the same way. GGG fresh install files seem corrupt.
@Lisa_GGG could you please take another look? This issue seems wide spread.

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