Content / supporter pack releases

Good day!
It seems (obviously) communication is oriented around the PC player base, which is understandable and completely warrented. The one issue is its fairly confusing for the console community.
Every league launch were told "supporter packs available at league launch" which is only true for PC. It takes someone having to ask on the forum when it's going to be available to find out we get 1-2 weeks later (I mistakenly posted in the bug report section thinking that we were expecting supporter packs at launch, and consistently emailing support saying I'm having issues with store purchasing around every league launch)

I completely understand, and I feel like the console community as a whole does too, that core communications is focused around PC. But just some clarity for us to understand that we shouldn't expect the same things as PC would be nice. Even in the launch patch notes, or league announcements, just a simple added line such as "Playstation and Xbox versions can expect support packs and new MTX to arrive in the coming weeks" would go a long way. Not asking for for having a launch at the same time as PC due to certification and what have you. But just some kind of communication that we get half the launch package.

With all the patches to rare mobs going on with PC, (I believe it's on its 4th patch now) and PC being told "hey, here are the changes we're about to make".... Again, a simple "console can expect patch X.c and X.d to come together in 2 weeks time pending certification" would help.

It seems we consistently have to dig just to find out when, or even if, we will see the same content,it becomes increasingly frustrating every time 1-2 weeks go by and we fall 2-3 patches behind and don't even have the launch content, and not getting aknowledgement about any of this just feels bad. Love the game, have been playing close to 10 years, just hate that we constantly feel forgotten.

PS mouse and keyboard support would be nice, inventory management with a controller is a nightmare and incredibly time consuming.

Supporter packs where available on the day of league launch for both sentinel and archnemesis in the Xbox store. Seems to be a PlayStation specific issue. Hope they can get you guys the packs earlier too.

Also we already got the same patch that PC players got.