Game gets stuck on the loading screen
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This issue started happening like a week ago after GGG deployed the patch. Ever since then my game gets stuck on the loading screen when i try to enter a different zone or my hideout. The initial load when i first log into the game is just fine, but after that, when i try to change zone it gets stuck on loading 100% of the time.
The game is completely unplayable for me. I tried re-installing the game, switching gateways, changing renderer and some other settings in options, and im just running out of ideas at this point. Did anyone experience something similar, i just wanna play the damn game! EDIT: I didn't change anything on my setup, this just randomly started happening like a week ago. EDIT: I just tried to log on my character on a different computer, and i got stuck in the same way! DxDiag - https://pastebin.com/zJNL558r Last edited by Chilipepper#6795 on Feb 9, 2021, 8:10:33 AM Last bumped on Jul 19, 2021, 4:56:29 PM
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This happened to me today. I've had these issues for past years and now it happens again. From my experience, they won't reply to us. I guess just to try our luck for the next hundreds of loading screen times. Tried a different gateway the results still the same.
POG POG POG
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It's so annoying because just last night i came up with a build that i want to play, but im unable to.. Hopefully their support will look into it...
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I also face same problem. But i try to change to another internet connection and it works fine. It bit problem for me as need to have 2 internet connection from different providers to play this game.
Fix this please GGG, many people face this stuff after 3.13 patch Last edited by AJ_96#5426 on Mar 21, 2021, 12:39:52 PM
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Just started for me today. Frequently game hangs on loading screen (with gears turning) while going to new zone, hideout, or town. Nothing to do but kill client and rerun. Sometimes repeats, sometimes runs fine for a while.
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Hi there,
This sounds like something may be interrupting the connection to the server during the loading process. As AJ_96 has mentioned changing connections as a workaround, if possible, could others experiencing this issue see if this also works? Could you also provide a WinMTR report running during the time this issue occurs? A guide to running a WinMTR report can be found here: https://www.pathofexile.com/forum/view-thread/1377789 | |
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I have a problem like this one, always stucks on first loading screen. I have tried Moscow, London, Frankfurt, Paris, Amsterdam and Texas servers but only in Texas and Moscow server I have successfully login(For once).
When loading ends, I can hear sounds but gears are not moving and Path of Exile staying in not responding, after a lot of minute its pushes me back into main menu with a "unexpected disconnect" error.
WinMTR
|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | ADSL - 0 | 264 | 264 | 0 | 2 | 30 | 0 | |212.156.201.105.static.turktelekom.com.tr - 0 | 263 | 263 | 6 | 12 | 44 | 11 | |81.212.106.245.static.turktelekom.com.tr - 1 | 263 | 262 | 5 | 8 | 48 | 6 | |00-atakoy-xrs-t2-1---00-atakoy-t3-4.statik.turktelekom.com.tr - 0 | 263 | 263 | 5 | 7 | 45 | 6 | |00-gayrettepe-xrs-t2-1---00-atakoy-xrs-t2-1.statik.turktelekom.com.tr - 0 | 263 | 263 | 6 | 8 | 55 | 6 | | 31.210.10.41 - 0 | 263 | 263 | 6 | 8 | 41 | 7 | | 31.210.11.66 - 0 | 263 | 263 | 7 | 12 | 81 | 7 | | 172.65.249.40 - 0 | 263 | 263 | 6 | 8 | 45 | 6 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Pastebin is banned in my country, so i can't paste it to pastebin. Sorry for my English. Last edited by YasinAhmet#2716 on Mar 25, 2021, 8:50:33 AM
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Hi there, Exiles! I'm sorry to hear that this is happening.
Recently there has been a 'General Troubleshooting Guide' pinned in this sub-forum as a public resource to assist with troubleshooting technical issues. I recommend following this guide, the majority of issues should be resolved by the solutions there! You can find this thread here: General Troubleshooting Guide Need help? Contact Support :)
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" These days I also encountered the same problem worry 3.14 can't play . . . please need help |
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I have this issue again. It at least fourth times this league. Usually after 24h everything get back to normal without any reason. Now I still cant change area. Game freezes on loading screen and I cant do anything about it. Can you fix it? It seems you dont know what the problem is and just propose us random solution that usually work. Sadly they dont work. How long it will take to find reason and solution. It was ok first few times - now its annoying as hell. It holiday time and I cant play...cool.And yes, Im frustrated and tired of this.
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