Can i update my email address if i no longer have access to my old email?
|
I'm trying to get my email address updated. I used a school email address to sign up for the game a long time ago and i still have access to the email address but the school changed its name and updated the domain. This has caused me a lot of issues as accounts that used the old email address do not get sent to my current address and i can't create a account to match the old email address. I can still log in to the game but i have concerns that if something happens and i need to update password i will lose all of my progress. I can provide more details to my issue but i won't put any personal information open on the forums.
Last bumped on Dec 18, 2024, 8:47:16 PM
|
|
|
Hi, could you email us at support@grindinggear.com about this issue? We'll be able to better assist you that way. Thanks!
| |
|
I sent a email, thank you for the quick response.
|
|
" FYI.: The GGG process to prove ownership of an account when you don't hace access to the account e-mail anymore, is several mails (properly 1 per day) with questions that you have to answer correctly. When this is done and GGG support is happy, then they will change the e-mail on the account. |
|
|
I have been sending many many emails from my new email and from my POE account directly on this website and i get no reply :( I really need help
|
|
