Regarding Sidekick, a popular third-party app

I’m not sure whether this is the right place to post this, but I just decided to go ahead with it.

A while ago, I was told that Sidekick, a popular third-party app, is very convenient and safe to use for price-checking and trade. So I dropped TradeMacro, another third-party app, and installed Sidekick. So far I have never had any problem with it.

But recently, I have heard a disturbing news about Sidekick. It is said that recently, players using Sidekick have been banned from the game, all of a sudden. Hence, I would like to know whether Sidekick could be a reason for ban. GGG, please advise me on this.

I love to play POE and I don’t want to be unfairly banned from the game. If you tell me to stop using Sidekick, I will do it right away. Then I will be looking forward to hearing from you soon. Thanks a million, GGG! :)
Last bumped on Aug 19, 2020, 5:56:10 AM
Could you please email us at support@grindinggear.com so we can look into this matter for you?
Thank you for the advice. I just emailed you at support@grindinggear.com.:)
"
thucydides24 wrote:
I’m not sure whether this is the right place to post this, but I just decided to go ahead with it.

A while ago, I was told that Sidekick, a popular third-party app, is very convenient and safe to use for price-checking and trade. So I dropped TradeMacro, another third-party app, and installed Sidekick. So far I have never had any problem with it.

But recently, I have heard a disturbing news about Sidekick. It is said that recently, players using Sidekick have been banned from the game, all of a sudden. Hence, I would like to know whether Sidekick could be a reason for ban. GGG, please advise me on this.

I love to play POE and I don’t want to be unfairly banned from the game. If you tell me to stop using Sidekick, I will do it right away. Then I will be looking forward to hearing from you soon. Thanks a million, GGG! :)


All 3 party programs can get you banned as such.
The problems with these programs is that maybe X% of the functions are ok, but then there a few that isn't = you get banned.
Like automation that I know is in a lot of the "trade macro programs" --> press 1 key and your PoE client does this -->
1. Say "thx for trade in chat"
2. leave party

This is automation and will get you banned......
"
HanSoloDK wrote:
"
thucydides24 wrote:
I’m not sure whether this is the right place to post this, but I just decided to go ahead with it.

A while ago, I was told that Sidekick, a popular third-party app, is very convenient and safe to use for price-checking and trade. So I dropped TradeMacro, another third-party app, and installed Sidekick. So far I have never had any problem with it.

But recently, I have heard a disturbing news about Sidekick. It is said that recently, players using Sidekick have been banned from the game, all of a sudden. Hence, I would like to know whether Sidekick could be a reason for ban. GGG, please advise me on this.

I love to play POE and I don’t want to be unfairly banned from the game. If you tell me to stop using Sidekick, I will do it right away. Then I will be looking forward to hearing from you soon. Thanks a million, GGG! :)


All 3 party programs can get you banned as such.
The problems with these programs is that maybe X% of the functions are ok, but then there a few that isn't = you get banned.
Like automation that I know is in a lot of the "trade macro programs" --> press 1 key and your PoE client does this -->
1. Say "thx for trade in chat"
2. leave party

This is automation and will get you banned......


Thank you so much for the info, bro! :)

Honestly, what you are saying here is more helpful than a reply from GGG.

Anyway, then, I should not use any third-party app if I am super worried about being banned. Or at least, I should stick to only the most basic functions of a third-party app such as price-checking.
I have the same problem when they say I use a third soft stool, trade macro, botting, etc. But when I emailed support they told me to use them and my account was banned forever. It's great that you got banned without breaking any.
"
1014664399 wrote:
I have the same problem when they say I use a third soft stool, trade macro, botting, etc. But when I emailed support they told me to use them and my account was banned forever. It's great that you got banned without breaking any.


Please provide proof that you have been told by GGG software that you can use 3. party software specificly because I know they don't this.

So post pictures of the e-mail proving this and remember to remove "personal" information like your e-mail adress.

GGG ban first and told me when they dont it.
"
1014664399 wrote:

GGG ban first and told me when they dont it.


"
1014664399 wrote:
But when I emailed support they told me to use them and my account was banned forever.


You have not provided any proof that you were told by GGG that you COULD use 3 party software without the risc of being banned.

The e-mail the you posted was the reply you got AFTER you were banned.

Thanks HanSolo for your enthusiasm, I'm old enough to read about GGG's terms. And POE is not the first online game I play with the terms of using 3rd party software. For myself, I play for entertainment, not RMT so I use trade tools, botting is completely meaningless.

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