Buffer Underflow Error

Hello!

We are aware that a number of players are experiencing a Buffer Underflow error. We are currently investigating this. It seems that players in Russia are experiencing this disproportionately so we are in contact with our hosting provider in Russia to see what we can do to alleviate these issues with the gateway. We aren't sure of any time frames related to this but we are discussing and investigating it as much as possible.

One thing that would help our team is that if you're experiencing this issue, please reply with your instance IP address from your client.txt file (example below). The team will be going through these and using it to help identify the issue.

Example: 2020/03/24 10:05:45 1032729218 f9 [INFO Client 11404] Connecting to instance server at 101.100.146.42:6112

Thank you so much for your help and your patience.

Edit: Please only reply with information relevant to this issue.
Last edited by Bex_GGG#0000 on Apr 13, 2020, 7:49:54 PM
Last bumped on Apr 11, 2020, 4:57:43 AM
This thread has been automatically archived. Replies are disabled.
disregard
Last edited by Charl1eTango#1140 on Mar 24, 2020, 12:38:23 AM
nice to hear! stay safe!
Hope this helps!

2020/03/21 17:56:13 292811375 f9 [INFO Client 6360] Connecting to instance server at 109.95.211.15:6112
2020/03/21 17:58:33 292951515 f9 [INFO Client 5560] Connecting to instance server at 109.95.211.15:6112
2020/03/21 17:59:17 292995781 f9 [INFO Client 32] Connecting to instance server at 109.95.211.15:6112
2020/03/21 18:00:20 293058390 f9 [INFO Client 11340] Connecting to instance server at 109.95.210.193:6112
2020/03/21 18:07:36 293494468 f9 [INFO Client 11232] Connecting to instance server at 109.95.210.193:6112
2020/03/21 18:13:56 140953 f9 [INFO Client 12648] Connecting to instance server at 109.95.210.193:6112
2020/03/21 18:15:10 215359 f9 [INFO Client 964] Connecting to instance server at 109.95.211.223:6112
2020/03/21 18:17:14 339218 f9 [INFO Client 7068] Connecting to instance server at 109.95.211.223:6112
2020/03/21 18:42:18 1843296 f9 [INFO Client 656] Connecting to instance server at 109.95.211.249:6112
2020/03/22 23:48:39 106625343 f9 [INFO Client 14052] Connecting to instance server at 109.95.212.42:6112
2020/03/22 11:55:47 86597312 f9 [INFO Client 2336] Connecting to instance server at 109.95.212.42:6112

2020/03/22 14:16:20 95030578 f9 [INFO Client 9208] Connecting to instance server at 109.95.212.36:6112

2020/03/22 15:31:37 99547625 f9 [INFO Client 1240] Connecting to instance server at 109.95.210.193:6112

2020/03/23 19:30:28 200277906 f9 [INFO Client 3380] Connecting to instance server at 109.95.210.193:6112
2020/03/24 10:56:55 2417578 f9 [INFO Client 26056] Connecting to instance server at 158.177.16.42:6112
https://www.twitch.tv/angry_roleplayer
All builds: http://www.angryroleplayer.com/path-of-exile-builds/
https://www.pathofexile.com/forum/view-thread/2143469
2020/03/21 17:59:46 447354703 f9 [INFO Client 15264] Connecting to instance server at 109.95.211.180:6112

2020/03/21 22:47:25 464613578 f9 [INFO Client 192] Connecting to instance server at 109.95.211.15:6112
2020/03/23 20:50:09 169489734 f9 [INFO Client 5652] Connecting to instance server at 109.95.210.38:6112
2020/03/23 10:35:01 131926390 f9 [INFO Client 4980] Connecting to instance server at 109.95.210.38:6112
2020/03/23 10:43:57 68546 f9 [INFO Client 7068] Connecting to instance server at 109.95.210.38:6112
2020/03/23 11:18:16 2127625 f9 [INFO Client 2604] Connecting to instance server at 109.95.210.38:6112
2020/03/23 11:29:58 2829156 f9 [INFO Client 7104] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:30:53 2884265 f9 [INFO Client 5300] Connecting to instance server at 149.81.86.236:6112


also a8 bridge instance rotation, happens to randomly crash too
Spoiler
2020/03/23 11:19:13 2183796 de [INFO Client 4808] Connected to mos01.login.pathofexile.com in 15ms.
2020/03/23 11:19:21 2192078 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:19:21 2192109 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:19:21 2192109 f9 [INFO Client 4808] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:19:21 2192156 1b3 [DEBUG Client 4808] Connect time to instance server was 31ms
2020/03/23 11:19:23 2194250 ac9 [INFO Client 4808] : You have entered The Sarn Encampment.
2020/03/23 11:19:31 2201921 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:19:31 2201921 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:19:31 2201921 f9 [INFO Client 4808] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:19:31 2201937 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:19:33 2204515 ac9 [INFO Client 4808] : You have entered The Solaris Concourse.
2020/03/23 11:19:43 2214109 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:19:43 2214109 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:19:43 2214109 f9 [INFO Client 4808] Connecting to instance server at 149.81.113.5:6112
2020/03/23 11:19:43 2214171 1b3 [DEBUG Client 4808] Connect time to instance server was 47ms
2020/03/23 11:19:46 2217406 ac9 [INFO Client 4808] : You have entered The Harbour Bridge.
2020/03/23 11:19:53 2224312 ac9 [INFO Client 4808] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:21:45 2336437 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:21:45 2336437 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:21:45 2336437 f9 [INFO Client 4808] Connecting to instance server at 169.197.99.102:6112
2020/03/23 11:21:45 2336468 1b3 [DEBUG Client 4808] Connect time to instance server was 16ms
2020/03/23 11:21:47 2338421 ac9 [INFO Client 4808] : You have entered The Lunaris Concourse.
2020/03/23 11:21:52 2342750 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:21:52 2342750 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:21:52 2342750 f9 [INFO Client 4808] Connecting to instance server at 149.81.86.239:6112
2020/03/23 11:21:52 2342812 1b3 [DEBUG Client 4808] Connect time to instance server was 46ms
2020/03/23 11:21:54 2344750 ac9 [INFO Client 4808] : You have entered The Harbour Bridge.
2020/03/23 11:22:01 2351796 ac9 [INFO Client 4808] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:24:35 2505875 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:24:35 2505875 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:24:35 2505875 f9 [INFO Client 4808] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:24:35 2505890 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:24:37 2507812 ac9 [INFO Client 4808] : You have entered The Solaris Concourse.
2020/03/23 11:24:46 2517250 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:24:46 2517250 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:24:46 2517250 f9 [INFO Client 4808] Connecting to instance server at 169.197.99.110:6112
2020/03/23 11:24:46 2517281 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:24:48 2519203 ac9 [INFO Client 4808] : You have entered The Harbour Bridge.
2020/03/23 11:24:54 2525296 ac9 [INFO Client 4808] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:27:17 2667890 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:27:17 2667890 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:27:17 2667890 f9 [INFO Client 4808] Connecting to instance server at 169.197.99.102:6112
2020/03/23 11:27:17 2667906 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:27:19 2669750 ac9 [INFO Client 4808] : You have entered The Lunaris Concourse.
2020/03/23 11:27:22 2673640 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:27:22 2673640 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:27:22 2673640 f9 [INFO Client 4808] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:27:22 2673703 1b3 [DEBUG Client 4808] Connect time to instance server was 47ms
2020/03/23 11:27:24 2675265 ac9 [INFO Client 4808] : You have entered The Sarn Encampment.
2020/03/23 11:28:13 2724484 ac9 [INFO Client 4808] : Trade accepted.
2020/03/23 11:28:54 2764890 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:28:54 2764890 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:28:54 2764890 f9 [INFO Client 4808] Connecting to instance server at 169.197.99.102:6112
2020/03/23 11:28:54 2764906 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:28:55 2766109 ac9 [INFO Client 4808] : You have entered The Lunaris Concourse.
2020/03/23 11:29:00 2770906 d8e [DEBUG Client 4808] Got Instance Details from login server
2020/03/23 11:29:00 2770906 dab [INFO Client 4808] Just before calling client instance session
2020/03/23 11:29:00 2770906 f9 [INFO Client 4808] Connecting to instance server at 109.95.210.193:6112
2020/03/23 11:29:00 2770921 1b3 [DEBUG Client 4808] Connect time to instance server was 0ms
2020/03/23 11:29:15 2786125 8a [INFO Client 4808] Enumerated adapter: NVIDIA GeForce GTX 850M
2020/03/23 11:29:15 2786500 24b [INFO Client 4808] Enumerated device for adapter: NVIDIA GeForce GTX 850M. Selected feature level: 45056. Max feature level: 45056
2020/03/23 11:29:15 2786500 142 [INFO Client 4808] Enumerated output for adapter NVIDIA GeForce GTX 850M of \\.\DISPLAY1
2020/03/23 11:29:15 2786500 8a [INFO Client 4808] Enumerated adapter: Intel(R) HD Graphics 4600
2020/03/23 11:29:15 2786515 24b [INFO Client 4808] Enumerated device for adapter: Intel(R) HD Graphics 4600. Selected feature level: 45312. Max feature level: 45312
2020/03/23 11:29:15 2786515 8a [INFO Client 4808] Enumerated adapter: Microsoft Basic Render Driver
2020/03/23 11:29:15 2786515 24b [INFO Client 4808] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2020/03/23 11:29:16 2787062 205 [DEBUG Client 4808] CreateSwapChain: SetFullScreenState 0
2020/03/23 11:29:20 2791109 a22 [CRIT Client 4808] [EXCEPTION] Buffer Underflow

this one has several WARN lines
Spoiler
2020/03/23 11:30:46 2877421 b7 [INFO Client 5300] Async connecting to mos01.login.pathofexile.com:20481
2020/03/23 11:30:46 2877437 de [INFO Client 5300] Connected to mos01.login.pathofexile.com in 16ms.
2020/03/23 11:30:53 2884234 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:30:53 2884265 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:30:53 2884265 f9 [INFO Client 5300] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:30:53 2884359 1b3 [DEBUG Client 5300] Connect time to instance server was 63ms
2020/03/23 11:30:55 2886140 ac9 [INFO Client 5300] : You have entered The Sarn Encampment.
2020/03/23 11:31:01 2892421 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:31:01 2892421 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:31:01 2892421 f9 [INFO Client 5300] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:31:01 2892437 1b3 [DEBUG Client 5300] Connect time to instance server was 0ms
2020/03/23 11:31:04 2895281 ac9 [INFO Client 5300] : You have entered The Solaris Concourse.
2020/03/23 11:31:14 2905171 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:31:14 2905171 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:31:14 2905171 f9 [INFO Client 5300] Connecting to instance server at 37.61.213.211:6112
2020/03/23 11:31:14 2905234 1b3 [DEBUG Client 5300] Connect time to instance server was 47ms
2020/03/23 11:31:18 2909046 ac9 [INFO Client 5300] : You have entered The Harbour Bridge.
2020/03/23 11:31:25 2915781 ac9 [INFO Client 5300] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:33:48 3059703 b7 [INFO Client 5300] Async connecting to mos01.login.pathofexile.com:20481
2020/03/23 11:33:49 3059734 de [INFO Client 5300] Connected to mos01.login.pathofexile.com in 0ms.
2020/03/23 11:33:52 3063078 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:33:52 3063078 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:33:52 3063078 f9 [INFO Client 5300] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:33:52 3063156 1b3 [DEBUG Client 5300] Connect time to instance server was 62ms
2020/03/23 11:33:53 3063984 ac9 [INFO Client 5300] : You have entered The Sarn Encampment.
2020/03/23 11:33:53 3063984 ac9 [INFO Client 5300] #marauderwithcorona: is 90% fire pen too much
2020/03/23 11:33:57 3068625 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:33:57 3068640 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:33:57 3068640 f9 [INFO Client 5300] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:33:57 3068656 1b3 [DEBUG Client 5300] Connect time to instance server was 0ms
2020/03/23 11:33:59 3070468 ac9 [INFO Client 5300] : You have entered The Solaris Concourse.
2020/03/23 11:34:08 3078734 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:34:08 3078750 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:34:08 3078750 f9 [INFO Client 5300] Connecting to instance server at 158.177.236.88:6112
2020/03/23 11:34:08 3078828 1b3 [DEBUG Client 5300] Connect time to instance server was 62ms
2020/03/23 11:34:10 3080984 ac9 [INFO Client 5300] : You have entered The Harbour Bridge.
2020/03/23 11:34:16 3087718 ac9 [INFO Client 5300] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:36:50 3241125 b7 [INFO Client 5300] Async connecting to mos01.login.pathofexile.com:20481
2020/03/23 11:36:50 3241187 de [INFO Client 5300] Connected to mos01.login.pathofexile.com in 16ms.
2020/03/23 11:36:55 3246093 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:36:55 3246093 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:36:55 3246093 f9 [INFO Client 5300] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:36:55 3246156 1b3 [DEBUG Client 5300] Connect time to instance server was 47ms
2020/03/23 11:36:56 3247156 ac9 [INFO Client 5300] : You have entered The Sarn Encampment.
2020/03/23 11:37:15 3266171 ac9 [INFO Client 5300] : Failed to apply item: Item cannot be identified.
2020/03/23 11:37:23 3274625 ac9 [INFO Client 5300] : Failed to apply item: Item cannot be corrupted.
2020/03/23 11:37:41 3292250 ac9 [INFO Client 5300] : Trade accepted.
2020/03/23 11:38:23 3334453 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:38:23 3334453 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:38:23 3334453 f9 [INFO Client 5300] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:38:23 3334468 1b3 [DEBUG Client 5300] Connect time to instance server was 0ms
2020/03/23 11:38:25 3335937 ac9 [INFO Client 5300] : You have entered The Solaris Concourse.
2020/03/23 11:38:34 3344937 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:38:34 3344937 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:38:34 3344937 f9 [INFO Client 5300] Connecting to instance server at 85.195.104.135:6112
2020/03/23 11:38:34 3344984 1b3 [DEBUG Client 5300] Connect time to instance server was 47ms
2020/03/23 11:38:36 3347140 ac9 [INFO Client 5300] : You have entered The Harbour Bridge.
2020/03/23 11:38:44 3354796 ac9 [INFO Client 5300] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:41:10 3501109 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:41:10 3501109 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:41:10 3501109 f9 [INFO Client 5300] Connecting to instance server at 109.95.210.196:6112
2020/03/23 11:41:10 3501125 1b3 [DEBUG Client 5300] Connect time to instance server was 0ms
2020/03/23 11:41:12 3502937 ac9 [INFO Client 5300] : You have entered The Lunaris Concourse.
2020/03/23 11:41:16 3506781 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:41:16 3506781 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:41:16 3506781 f9 [INFO Client 5300] Connecting to instance server at 85.195.103.189:6112
2020/03/23 11:41:16 3506843 1b3 [DEBUG Client 5300] Connect time to instance server was 47ms
2020/03/23 11:41:18 3508812 ac9 [INFO Client 5300] : You have entered The Harbour Bridge.
2020/03/23 11:41:29 3520000 ac9 [INFO Client 5300] Strange Voice: You wish to fight the very skies themselves. Win or lose, this will be a pleasure to see.
2020/03/23 11:42:13 3564328 ac9 [INFO Client 5300] : Deliver pain exquisite.
2020/03/23 11:42:31 3582484 15b [WARN Client 5300] Matching object found for InstanceClientActionUpdate, but no matching action was found on object to update.
2020/03/23 11:42:47 3598046 15b [WARN Client 5300] Matching object found for InstanceClientActionUpdate, but no matching action was found on object to update.
2020/03/23 11:43:55 3666078 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:43:55 3666078 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:43:55 3666078 f9 [INFO Client 5300] Connecting to instance server at 109.95.212.15:6112
2020/03/23 11:43:55 3666093 1b3 [DEBUG Client 5300] Connect time to instance server was 0ms
2020/03/23 11:43:57 3668109 ac9 [INFO Client 5300] : You have entered The Solaris Concourse.
2020/03/23 11:44:02 3673500 d8e [DEBUG Client 5300] Got Instance Details from login server
2020/03/23 11:44:02 3673515 dab [INFO Client 5300] Just before calling client instance session
2020/03/23 11:44:02 3673515 f9 [INFO Client 5300] Connecting to instance server at 149.81.86.236:6112
2020/03/23 11:44:02 3673562 1b3 [DEBUG Client 5300] Connect time to instance server was 31ms
2020/03/24 02:29:19 59332046 f9 [INFO Client 10432] Connecting to instance server at 85.195.72.115:6112

2020/03/24 02:31:22 59454734 f9 [INFO Client 10432] Connecting to instance server at 85.195.78.9:6112

Report Forum Post

Report Account:

Report Type

Additional Info