Lag Spike Apos Trocar de Instancia
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Prezados Bom dia,
A duas ligas venho enfrentando esse problema, não sei dizer se é com apenas algumas pessoas mas outro amigo que joga de são paulo capital também tem o mesmo problema.Sou de belo Horizonte MG Descrevendo o problema: Jogo com uma media de 20ms sempre qualquer hora do dia, porem algumas vezes, ao mudar de mapa ou abrir outra instancia de uma mesmo mapa, o MS vai para 60 70 e acontecem lag spikes que travam o jogo totalmente. Solução é trocar de mapa e voltar, as vezes mais de uma vez, e o lag spike some do nada. OBS. Jogo sempre em lockstep se mudo isso o desinc mais atrapalha do que ajuda. Voces( DA GGG ) tem ciência disso? É realmente um problema comun a todos? Last bumped on Apr 7, 2018, 7:57:58 PM
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 159 | 159 | 24 | 87 | 310 | 59 | | 10.23.0.1 - 1 | 155 | 154 | 41 | 152 | 441 | 77 | | c91180fe.virtua.com.br - 0 | 159 | 159 | 107 | 184 | 405 | 110 | | c91180fd.virtua.com.br - 1 | 155 | 154 | 54 | 146 | 466 | 108 | |embratel-T0-5-2-0-tacc01.bhe.embratel.net.br - 1 | 155 | 154 | 37 | 127 | 418 | 71 | |ebt-H0-10-0-0-tcore01.bhe.embratel.net.br - 1 | 155 | 154 | 48 | 161 | 429 | 98 | |ebt-B10831-tcore01.spoph.embratel.net.br - 0 | 159 | 159 | 118 | 200 | 484 | 120 | |ebt-H0-3-0-0-puacc03.spo.embratel.net.br - 0 | 159 | 159 | 118 | 215 | 454 | 131 | |peer-B54-2177-puacc03.spo.embratel.net.br - 2 | 151 | 149 | 41 | 148 | 527 | 69 | | ae5.dar02.sao01.networklayer.com - 2 | 151 | 149 | 41 | 154 | 502 | 66 | | po2.fcr01b.sao01.networklayer.com - 0 | 159 | 159 | 125 | 210 | 515 | 144 | | 36.84.39a9.ip4.static.sl-reverse.com - 0 | 159 | 159 | 152 | 239 | 552 | 157 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider |
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Nossa cara, estou em contato com o suporte desde 10 de janeiro.
Conversa vai e vem e nada de solução. Também sou de Belo Horizonte, uso Net. O comportamento é exatamente esse descrito aí. Estou no celular, mas vou tentar adicionar algumas evidências. Tá foda! Primeiro contato 10/01:
Spoiler
Hello,
For the last 5-7 days, we are having high latency in a few map instances. You can check these images to see what I mean. https://imgur.com/a/AA8NW Can you please check your server instances for any problem, or explain me why only in one instance I have issues? Thank You. Follows WinMTR results: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 537 | 537 | 0 | 0 | 13 | 1 | | 10.48.128.1 - 0 | 535 | 535 | 4 | 11 | 159 | 8 | | c9118013.virtua.com.br - 0 | 536 | 536 | 3 | 9 | 23 | 10 | | c91180fe.virtua.com.br - 0 | 537 | 537 | 8 | 10 | 42 | 11 | | c91180fd.virtua.com.br - 0 | 523 | 523 | 7 | 25 | 245 | 157 | |embratel-T0-5-2-0-tacc01.bhe.embratel.net.br - 0 | 537 | 537 | 9 | 13 | 45 | 11 | |ebt-H0-10-0-0-tcore02.bhe.embratel.net.br - 0 | 536 | 536 | 14 | 19 | 40 | 18 | | ebt-B10-tcore01.bhe.embratel.net.br - 0 | 536 | 536 | 15 | 21 | 51 | 18 | |ebt-B10831-tcore01.spoph.embratel.net.br - 0 | 536 | 536 | 12 | 19 | 42 | 14 | | ebt-B12-tcore01.spo.embratel.net.br - 0 | 536 | 536 | 13 | 19 | 39 | 19 | |ebt-H0-7-0-0-puacc03.spo.embratel.net.br - 0 | 536 | 536 | 13 | 17 | 42 | 17 | |peer-B54-2177-puacc03.spo.embratel.net.br - 0 | 536 | 536 | 12 | 18 | 47 | 17 | | ae5.dar02.sao01.networklayer.com - 0 | 536 | 536 | 13 | 19 | 47 | 19 | | po2.fcr01a.sao01.networklayer.com - 0 | 536 | 536 | 15 | 19 | 60 | 18 | | 36.84.39a9.ip4.static.sl-reverse.com - 0 | 536 | 536 | 13 | 19 | 47 | 20 | |________________________________________________|______|______|______|______|______|______| Resposta 17/01:
Spoiler
Hello there,
Thanks for contacting us about this, and I'm sorry to hear this is happening! Could you please let us know whether this issue is still occurring? Kind regards, Rachel Segundo contato 22/01:
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Hi,
Yes, it is. Right now I am facing high latency variation, with the same pattern, only in random instances. If I left the map, and join again, the latency goes back to normal. Resposta 22/01:
Spoiler
Hi there,
Thank you for getting back to us, and I'm sorry to hear this! To investigate further, can you please provide us with the IP address associate with that instance? You should be able to locate this in the client.txt file in directory "C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs". Also, do you experience this in any other gateways? We appreciate any further details you're able to provide, and I apologise for the hassle. Kind regards, Alex Terceiro contato(23/01):
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Sure, here it is.
But it wasn't as I expected. Multiples IPs with high latency. 2018/01/22 21:32:24 102413312 d6 [INFO Client 18204] Connecting to instance server at 169.57.135.77:6112 2018/01/22 21:32:24 102413375 15b [DEBUG Client 18204] Connect time to instance server was 63ms 2018/01/22 21:32:33 102422437 d6 [INFO Client 18204] Connecting to instance server at 169.57.132.54:6112 2018/01/22 21:32:33 102422500 15b [DEBUG Client 18204] Connect time to instance server was 63ms 2018/01/22 21:32:45 102435140 d6 [INFO Client 18204] Connecting to instance server at 169.57.135.76:6112 2018/01/22 21:32:46 102435296 15b [DEBUG Client 18204] Connect time to instance server was 63ms 2018/01/22 21:33:16 102466234 d6 [INFO Client 18204] Connecting to instance server at 169.57.135.77:6112 2018/01/22 21:33:17 102466296 15b [DEBUG Client 18204] Connect time to instance server was 62ms 2018/01/22 23:56:47 111076671 d6 [INFO Client 8612] Connecting to instance server at 169.57.132.55:6112 2018/01/22 23:56:47 111076750 15b [DEBUG Client 8612] Connect time to instance server was 63ms At same time, have no issues. Like the .76 bellow. 2018/01/23 00:00:40 111309312 d6 [INFO Client 8612] Connecting to instance server at 169.57.135.76:6112 2018/01/23 00:00:40 111309343 15b [DEBUG Client 8612] Connect time to instance server was 16ms I've tested in Washington gateway, and no issues at all. The latency was stable at 140ms. The same with Texas gateway. Stable at 140-150, no spikes in the graph. Let me know if I can provide any additional info. Thank you. Resposta(24/01)
Spoiler
Hey there,
Thank you for getting back to us about this. Could you also please let us know your public IP address? If possible, can you please provide us with a new updated WinMTR report traced to the Sao Paulo gateway? We'll then pass this information on to the appropriate team member to look into further. Kind regards, Melissa Quarto contato(24/01):
Spoiler
Hi,
Here it goes. I did the trace to the gateway, (attachment gateway.txt): |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 4312 | 4312 | 0 | 0 | 36 | 0 | | 10.48.128.1 - 0 | 4292 | 4292 | 3 | 9 | 213 | 11 | | c9118013.virtua.com.br - 0 | 4303 | 4303 | 3 | 9 | 44 | 10 | | c91180fe.virtua.com.br - 0 | 4304 | 4304 | 4 | 9 | 49 | 12 | | c91180fd.virtua.com.br - 0 | 4283 | 4283 | 4 | 21 | 255 | 11 | |embratel-T0-4-0-1-uacc02.bhe.embratel.net.br - 0 | 4303 | 4303 | 4 | 9 | 47 | 11 | |ebt-H0-12-0-0-tcore02.bhe.embratel.net.br - 0 | 4304 | 4304 | 13 | 20 | 56 | 21 | |ebt-B10832-tcore01.spoph.embratel.net.br - 0 | 4303 | 4303 | 11 | 18 | 55 | 21 | | ebt-B12-tcore01.spo.embratel.net.br - 0 | 4303 | 4303 | 11 | 18 | 58 | 18 | |ebt-H0-5-0-0-puacc03.spo.embratel.net.br - 0 | 4304 | 4304 | 12 | 16 | 53 | 16 | |peer-B54-2177-puacc03.spo.embratel.net.br - 0 | 4303 | 4303 | 11 | 17 | 56 | 17 | | ae5.dar01.sao01.networklayer.com - 0 | 4304 | 4304 | 13 | 18 | 86 | 17 | | po1.fcr01b.sao01.networklayer.com - 0 | 4304 | 4304 | 14 | 18 | 55 | 19 | | 36.84.39a9.ip4.static.sl-reverse.com - 0 | 4303 | 4303 | 14 | 26 | 87 | 19 | |________________________________________________|______|______|______|______|______|______| After, I've got the IPs from the client.log, and did the trace to those ips. Test #1: LOW LATENCY, NO LAG. (attachment 169.57.132.56.txt) |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 2765 | 2765 | 0 | 0 | 35 | 0 | | 10.48.128.1 - 0 | 2753 | 2753 | 4 | 10 | 229 | 8 | | c9118013.virtua.com.br - 0 | 2759 | 2759 | 3 | 9 | 39 | 9 | | c91180fe.virtua.com.br - 0 | 2760 | 2760 | 4 | 10 | 26 | 13 | | c91180fc.virtua.com.br - 0 | 2742 | 2742 | 4 | 18 | 220 | 18 | |embratel-T0-4-1-0-uacc02.bhe.embratel.net.br - 0 | 2759 | 2759 | 4 | 10 | 31 | 9 | |ebt-H0-12-0-0-tcore01.bhe.embratel.net.br - 0 | 2760 | 2760 | 16 | 21 | 43 | 25 | |ebt-B10831-tcore01.spoph.embratel.net.br - 0 | 2760 | 2760 | 13 | 18 | 49 | 17 | |ebt-H0-5-0-1-puacc03.spo.embratel.net.br - 0 | 2760 | 2760 | 11 | 17 | 48 | 19 | |peer-B54-2177-puacc03.spo.embratel.net.br - 0 | 2759 | 2759 | 11 | 18 | 50 | 18 | | ae5.dar01.sao01.networklayer.com - 0 | 2760 | 2760 | 15 | 19 | 53 | 21 | | po1.fcr01b.sao01.networklayer.com - 0 | 2760 | 2760 | 15 | 19 | 54 | 19 | | 38.84.39a9.ip4.static.sl-reverse.com - 0 | 2759 | 2759 | 13 | 19 | 48 | 18 | |________________________________________________|______|______|______|______|______|______| Test #2: HIGH LATENCY, LAG. (attachment 169.57.132.52.txt). Take a look at the last hop how the latency goes up. The average jumps from 19 to 55ms. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 20675 | 20675 | 0 | 0 | 113 | 0 | | 10.48.128.1 - 1 | 20321 | 20315 | 3 | 10 | 202 | 8 | | c9118013.virtua.com.br - 0 | 20637 | 20637 | 3 | 9 | 96 | 9 | | c91180fe.virtua.com.br - 0 | 20639 | 20639 | 4 | 10 | 118 | 10 | | c91180fd.virtua.com.br - 0 | 20390 | 20390 | 4 | 23 | 399 | 11 | |embratel-T0-2-0-0-tacc01.bhe.embratel.net.br - 0 | 20639 | 20639 | 4 | 13 | 114 | 10 | |ebt-H0-10-0-0-tcore02.bhe.embratel.net.br - 0 | 20638 | 20638 | 12 | 19 | 119 | 22 | | ebt-B1312-tcore01.spo.embratel.net.br - 1 | 20593 | 20592 | 11 | 19 | 145 | 21 | | ebt-B12-tcore01.spoph.embratel.net.br - 0 | 20639 | 20639 | 12 | 21 | 118 | 18 | |ebt-H0-5-0-1-puacc03.spo.embratel.net.br - 0 | 20639 | 20639 | 11 | 17 | 110 | 17 | |peer-B54-2177-puacc03.spo.embratel.net.br - 0 | 20639 | 20639 | 12 | 18 | 96 | 18 | | ae5.dar02.sao01.networklayer.com - 0 | 20638 | 20638 | 13 | 19 | 102 | 20 | | po2.fcr01b.sao01.networklayer.com - 1 | 20592 | 20591 | 13 | 19 | 138 | 20 | | 34.84.39a9.ip4.static.sl-reverse.com - 1 | 17309 | 17237 | 44 | 55 | 147 | 56 | |________________________________________________|______|______|______|______|______|______| Test #3: HIGH LATENCY, LAG. (attachment 169.57.132.62.txt). Same thing, look at the last hop how the latency goes up. The average jumps from 19 to 53ms. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 1160 | 1160 | 0 | 0 | 44 | 0 | | 10.48.128.1 - 0 | 1156 | 1156 | 3 | 9 | 166 | 9 | | c9118013.virtua.com.br - 0 | 1158 | 1158 | 4 | 9 | 85 | 9 | | c91180fe.virtua.com.br - 0 | 1158 | 1158 | 4 | 10 | 88 | 9 | | c91180fc.virtua.com.br - 0 | 1157 | 1157 | 8 | 16 | 184 | 12 | |embratel-T0-0-0-0-tacc01.bhe.embratel.net.br - 0 | 1158 | 1158 | 9 | 13 | 109 | 12 | |ebt-H0-10-0-0-tcore02.bhe.embratel.net.br - 0 | 1158 | 1158 | 16 | 19 | 108 | 17 | | ebt-B1312-tcore01.spo.embratel.net.br - 0 | 1158 | 1158 | 12 | 18 | 104 | 18 | |ebt-H0-5-0-0-puacc03.spo.embratel.net.br - 0 | 1158 | 1158 | 12 | 17 | 108 | 17 | |peer-B54-2177-puacc03.spo.embratel.net.br - 0 | 1158 | 1158 | 12 | 18 | 98 | 18 | | ae5.dar01.sao01.networklayer.com - 0 | 1136 | 1136 | 13 | 19 | 97 | 21 | | po1.fcr01a.sao01.networklayer.com - 0 | 1158 | 1158 | 15 | 19 | 111 | 20 | | 3e.84.39a9.ip4.static.sl-reverse.com - 0 | 1157 | 1157 | 40 | 53 | 120 | 43 | |________________________________________________|______|______|______|______|______|______| Looks like an issue here: 34.84.39a9.ip4.static.sl-reverse.com 3e.84.39a9.ip4.static.sl-reverse.com Thanks for the support. Let me know if you need anything else Resposta(13/02):
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Hi again,
Thank you for the response and sorry for the delay. Can you please confirm for us your current IP address? Thank you again. Best regards, Rob Quinto contato(01/03):
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Hi!
Sorry for delay, but I wasn't playing PoE, returned today, and still have this random spikes. My IP is dynamic, the current one is: 191.185.xxx.xxx Thanks. Resposta (Resetou a conversa) (02/03):
Spoiler
Hi there,
Sorry for the hassle this is causing you. Can you please confirm for us if you have these same issues when logging into another gateway. Kind regards, Sexto contato (Respondi errado, estava virado, rs)(03/03):
Spoiler
Yes.
All evidences are attached to the previous emails. Its a route issue in some of yours servers. Consertei a resposta (04/03):
Spoiler
Hey, where is writen yes, is a NO! The problem is only with the Sao Paulo gateway.
Enfim... enquanto isso torça pra que o problema não ocorra justamente na hora que você for lutar contra o Izaro. Last edited by fabriciomind#0648 on Mar 5, 2018, 10:23:55 AM
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Puts Eu sou de BH e tenho NET!!! Igual voce. Que coisa doida ne? Nao tem logiva ser a net pq troca de mapa resolve. Ja tem 12345 ano que estou jogando assim
Acabei jogando de builds que nao dependem de latencia como sumoner etc. mas isso da no saco! |
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Eu e um amigo usamos NET, estamos com o mesmo problema no PoE.
As vezes, eu entro na cidade/hideout/mapa e o ping fica estável, entre 18-30ms que é o padrão, porém, algumas vezes só de trocar de mapa o ping passa de 50-140ms e da um lag spike lascado. Parece que ao trocar de mapa, o servidor troca a rota e se você der azar vai logo na rota que está zoada, isso em mapas é um saco, tu tem que ficar entrando e saindo do mapa pro ping voltar ao normal, pior que isso só acontece no PoE Z z z. |
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Tenho GVT (VIVO), e nunca tive problemas com o jogo, mas faz uns dias que eu também estou apanhando pro gateway de sp. 30ms derrepente vai pra 150, fica oscilando direto.
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