Stuck in Act 2, Kraityn (the bandit) don't spawn for me

On my first toon, I killed Kraityn (I think) and portet back to town because my inventory was full.
When I ported back, all the loot and also his item was gone.

I tried several new maps untill I just gave up and made a new toon.

Now, on Act 2, I have only 'The Lord's Labyrinth', 'Shadow of the Vaal', 'Deal with the Bandits', and 'The Bandit Lord Alira' (I decided to help her) quests and can't get any further because as with my first toon, Kraityn doesn't spawn in Broken Bridge.

Is there any way to fix this or do I have to put the game aside 'till a new patch arrives?


Oh, and I have rebooted the game, re-installed the game, CTRL-clicked new instance....don't know what more to try....

Can you post a screenshot standing on the bridge where Kraityn is supposed to spawn?