Installer gets stuck

When I run PathOfExile.msi everything works fine until the progress bar. Then nothing happens, there are no error messages or anything, it just won't go. It gets stuck at 0% it seems. Is there any fix to this? I've tried running it in a variety of ways, like without AV, firewalls, and running it as an admin. Nothing seems to work. Some help would be greatly appreciated, I really want to play this awesome game.
The installer can sometimes pause there for a bit, a confirmation box or two should pop up and then it should continue. How long did you wait for it to continue?

Do your antivirus/firewall have multiple disable options? If so try to make sure they're disabled completely, as they are one of the most common causes of problems.

You could also try installing to a different location, although really the default should work.
OK, sorry for post the same thing again but i think here its more appropiated.

I've tryed everything Thomas (GGG) have said and i still have the same problem.

Here is my other post:

Hi everybody!

First of all my apologizes for my english, it is not my language.

Well i have a weird problem when i try to install the game.

The thing is that i have no problems executing it and start the launcher.
Well the problem comes when the installer is about 70% (more or less) then it stops at this point forever (with no errors, no problems, really the installer is still working and appears "active").

At this point i have a PoE acces in my desktop wich i can run and it start patching the game (all of this without stopping the current installation).

When it has finished patching i can launch the game and play normally (also without stopping the current instaler proccess). But when i shut down mi PC and start again (to play another day) the PoE access has gone and the instalation it's not complete (obviusly because it hasn't finished last time).

I can repeat this way over and over again and i can play but is annoying patching 4GB every day (obviusly something is going wrong here) but i don't know how to make the damn installer complete the whole installation.

I've tryed many things such as give the installer and the directory every permissions, checking compatibility, deleting all folders and try again, use de CMD to install msi files and nothing, the installers stops around 70% (but really it continues working but nothing happens) i let it lots of hours and it doesn't move from there...

So now i'm a bit angry with that because the little time i could play the game i really enjoyed it a lot, but i simply can't patch 4GB every time i want to play it.

If anyone knows something about it i will thank you very very very much if you could help me.
By the way tell me if you need any more info...

Thanks a lot for reading this and sorry again for my grammar mistakes (i hope you can understand me).
What files system do you use FAT32 or NTFS? Right click on the disk at which you installing POE and choose Properties in General tab you will see which file system you're using.

FAT32 has file size limit of 4GB its around that point at which your installer stops downloading.
Sorry for my English, it's not my native language.
Last edited by Ekalindorskii#4804 on Nov 8, 2012, 12:13:06 PM
Thanks Ekalindorskii for the reply.

I'm using Windows 7 64bits files system NTFS.

The Downloader and Patcher work correctly, what i mean is that the first "windows installer" we must launch to install the game (like any other program or game) apparently stops around 70% or 3/4 of the typical windows green progression bar.

i really don't know how to solve it, something like that has never happened to me O.o
"
Soulsader wrote:
Thanks Ekalindorskii for the reply.

I'm using Windows 7 64bits files system NTFS.

The Downloader and Patcher work correctly, what i mean is that the first "windows installer" we must launch to install the game (like any other program or game) apparently stops around 70% or 3/4 of the typical windows green progression bar.

i really don't know how to solve it, something like that has never happened to me O.o


Do you have any sort of antivirus/firewall or other security programs installed? If so try to disable them as much as possible and see if that helps.

Alternatively as a work around, run the installer and then instead of running the game with the installer still open, just copy the Client.exe file (and Content.ggpk if you've already patched it) out of the install dir to another folder and then close the installer. You should then be able to just run the Client.exe you copied out and it will use its current dir as the install dir.
Thank you very very very very much Thomas.

I have copied the "Client.exe" into another folder and closed the Installer.
The game has patched correctly in the new folder and surprise! when i have restarted my PC the game stills there!!! yuhu!

Thank you very much again ;)

Report Forum Post

Report Account:

Report Type

Additional Info