GGG support - embarrassing level
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Sorry but i am pissed.
I love the game but your support is not working good. I am still waiting for a response from your support team since January 11, 2025, when you requested the receipts for my payments. I sent those receipts just 40 minutes after receiving your email. Despite that, as of today, April 4th, I have yet to receive a reply. It has been three months—surely this is an unreasonable amount of time to wait for a response. It’s quite embarrassing that your support takes so long to address such inquiries. Could you please provide me with an update? Is this too much to ask? Thank you Last bumped on Apr 4, 2025, 11:40:46 AM
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Hey there,
I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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