Slow / no response in support emails
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Back in February I bought 2 coin packs through the store and never received them I submitted a ticket got a couple of emails back asking for more info and then radio silence. Is there anything I can do about this?
Last bumped on Apr 4, 2025, 9:23:30 AM
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Hey there, I'm sorry to hear that!
If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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