payement

Hi so my main account as been locked cause of a refound from my dad,
so now Xsolla awnsered me and unlock the payement method on the account
( as they said to me in the mail they just send me ) and now i just dont know how to send you money back? cause i can?t send directy to GGG or Xsolla since i dont have any adress to send the money can you help? this is not account issue its just a question for how i should processe thanks,

RiasuGr.
Last bumped on Mar 24, 2025, 11:29:45 AM
Hey there,

If your account has been locked, you'll need to contact our Support team on Support@grindinggear.com for assistance.

If you have already contacted us, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
can you read my message or? i dont ask anything about my account, just how should i send back the money if have no where to send it?????
"
RiasuGR#7366 wrote:
can you read my message or?

They will only discuss payment-related matters via email. They might send you a particular payment link to use; they might just say to re-purchase the same thing on that account, and they'll then lift the restrictions placed on your original account and transfer the purchase to that one.

However they decide to handle it, they won't start discussing it on a public forum.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
thanks dude okay since i bought the pack again on another account im fine ? right just have to wait for support to awnser xD

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