Your account does not have access to Path of Exile 2 Early Access.
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I recently purchased Early Access for PoE; however, after installing the game and trying to login I am receiving the "Your account does not have access to Path of Exile 2 Early Access." error. How do I resolve this issue?
Last bumped on Mar 24, 2025, 6:12:44 AM
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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where did you make the purchase?
Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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GGG has no intention of supporting their product. After looking at the forums this appears to be a common error. I wrote to support as suggested but since I didn’t make my purchase through Steam or Xsolla they will not offer assistance on correcting the login error.
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If you purchased a Steam key on an online marketplace, it’s likely that it was one of the client keys that don’t grant licenses, but are only used to add the game to your Steam library so you can play through Steam after buying a supporter pack through the official website.
This isn’t about whether GGG choose to “support their product”, but about whether people buying the game from illegitimate sources for ‘too good to be true’ prices is their responsibility (it isn’t). If you have an issue with something you purchased, go back to whoever sold it to you. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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To clarify what Sarno wrote, if you got a steam/etc key that only adds the game to your steam library it doesn't grant early access. For that you need an EA key to redeem on this website (for PC at least, not sure where Xbox/PS redeem EA keys). Once you redeem a PC EA key on the GGG website you'll be given steam (and epic?) keys to add POE2 to your library on those platforms, it's not something you need yo buy separately.
I would be cautious about buying an EA key from a reseller. There was an epidemic if people buying large packs with multiple EA keys using stolen credit cards; and then flipping the keys on 3rd party sites before the victim realizes their card was stolen and have the transaction reversed. When that happens GGG disables all the keys generated from it and you're up to the mercy of the key shops refund policy for if you get your money back or not. Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? Last edited by Summoner#6275 on Mar 23, 2025, 11:21:48 PM
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I have this same issue for 3 months now, still waiting for support to respond..
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