whole pc freeze after/during loading screen - probable temporaly solution

---try disabling multythread (most bottom setting)-—

issue appeared for me only after 3.25.1b patch.

whole pc were freeze after/during loading screen, usually after character selection.
not any inputs works, just mouse moving very slovely and laggy, and only way out is reset/shut down pc.

it seems that issue appers few times before for some ppl since jan 2024, and no respond/fix from ggg so far.

after disabling multythread i did ~50 game loadings, and load every campaing wavepoint - so far without problems.

ofc i lost 30-50% of performance and cant normally play the game, but at least i can login and stay afk in ho or trade while waiting for a fix from ggg.

P.S. weren't able to post it on technical support thread, so posted it here.
Last bumped on Nov 20, 2024, 11:38:31 PM
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Thank you. I'm having the exact same problem, and this "fixed it." Well, it allows me to play, at least. Hopefully, we'll get a real fix soon.
Having the exact same issue, but I can't manage to pinpoint the cause.
Started to happen 2-3 days ago, I did an update of windows, steelseries sonar, nvidia, most drivers.

I'm not having any heat issue and I believe it's only a PoE issue on my side but haven't tested a lot of games yet

Do you guys have any update on this ?
Guys check the technical support forum.
From what I gather the only solutions are these:
1. Disable one of your CPU cores to be able to shutdown POE when the crash happens.
2. Roll back Windows 11 to 23H2 or earlier
3. Play on Vulkan/DX11
"
vauno1 wrote:
Guys check the technical support forum.
From what I gather the only solutions are these:
1. Disable one of your CPU cores to be able to shutdown POE when the crash happens.
2. Roll back Windows 11 to 23H2 or earlier
3. Play on Vulkan/DX11


1. i cant do anything, exept shut down pc
2. i played like a month on 24h2 before game patch come in, only after that problem appears
3. tryed every render with whole shaders clear

u can disable some cores tho, via task manager while in login screen, but u have to do it every time u open the game coz task manager not saving this setting... and i dont tested this method.
Last edited by destrover#5287 on Nov 16, 2024, 8:07:12 PM
1- Hopefully only the game crash, not the whole PC on my side.
2- I'm on 23H2 and the game crash 10 time before I could enter in the game
3- I've tried all 3; DX11-12 or Vulkan and none was better then the other.

Didn't had any issue early this week and now it's mostly unplayable and IF I'm able to enter a map, I can't finish it without crashing 1 or 2 time but before getting in the map as I wrote above, I should try to login in and enter my game like 10 time...
Last edited by Killersoul#7250 on Nov 16, 2024, 10:24:59 PM
Thank you! I thought I was only one with this and I was ready to blame newest Windows update.
Last edited by tatefin#6747 on Nov 19, 2024, 5:04:42 AM
https://www.reddit.com/r/pathofexile/comments/1guvizl/pc_freezing_in_loading_screens_with_workaround/

Some ideas over here. Someone told to park two cores to at least be able to alt+f4 when you crash.

Damn I hope this gets fixed soon.
I have the same problem since necro settlers.
CPU usage is around 40%, which is fine, but when switching between maps, the whole PC suddenly freezes and I cannot operate at all. (especially kings march)
I almost lost my mind when it froze on the pirate portal with a full stack and the best sailors at stake.
I looked again at technical support and was informed that turning off the game mode setting in win11 solved the problem. If it is simply a CPU spec issue, using an app that limits CPU usage will solve the problem.

I am going to try this when I get home. If anyone has improved the problem, I'd be happy to hear a report ^^.

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