Failed to connect to instance (MacOS)

Failing to connect to instance




This is MacOS Sonoma 14.4.1
Last bumped on Aug 11, 2024, 1:30:41 PM
Having the same issue. Some patterns:

- As you start PoE, if you wait too long to click Login you won't be able to.
- If you do it fast enough, you can see that there is something wrong if the model of the classes fail to load somehow. Specially the Marauder and Shadown classes. If you try to select a character in this case your client will either crash or return to the login page but you wont be able to login again.
- Restarting Steam seem to help in some cases.
I have been having the same issue since the most recent non-hotfix patch on MacOS.

I can play the game fine on Steam Deck.
When I try to login on MacOS, I get the loading screen for Karui Shores. The screen is very blurry, not the usual loading screen: something is failing to load correctly. A few seconds later I get kicked back to the login screen with "Failed to connect to instance."

At this point if I try logging in again, I will only get a "Unable to connect to login server" error in the bottom left corner.

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